Privacy policy

🔒 PRIVACY POLICY – AURALIS

Last updated: [Insert date]

This Privacy Policy explains how AURALIS (“we,” “us,” or “our”) collects, uses, and protects users’ personal data when they access, browse, or make a purchase through our website.

The processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and other applicable data protection laws.

Data Controller

AURALIS

📧 Email: auralisesp@use.startmail.com

We are responsible for ensuring that personal data is processed lawfully, fairly, and securely.

Personal Data We Collect

We may collect and process the following personal data:

Identification information, such as name, email address, and telephone number.
Shipping and billing address.
Payment information, processed securely by third-party payment providers. We do not store credit or debit card details.
Order and transaction history.
Communications with our customer support team.
Technical and usage data, such as IP address, browser type, cookies, and analytics data.

How We Use Your Personal Data

Personal data may be used to:

Process and manage orders.
Process payments and arrange deliveries.
Provide customer support.
Prevent fraud and ensure transaction security.
Improve the operation and user experience of our website.
Comply with legal, tax, and accounting obligations.

🔐 We do not sell, rent, or disclose personal data to third parties for their own commercial purposes.

Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

Performance of a contract, including processing and managing orders.
User consent, including marketing communications and certain cookies.
Compliance with legal obligations.
Legitimate interests, including security, fraud prevention, analytics, and improving our services.

Data Retention

Personal data will only be retained for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

Managing orders and deliveries.
Complying with legal, tax, and accounting obligations.
Resolving disputes and preventing fraud.

Once personal data is no longer necessary, it will be securely deleted or anonymized.

Sharing Personal Data with Third Parties

Personal data may only be shared with trusted third parties strictly necessary for the operation of our business, such as:

Payment providers, including Stripe, PayPal, Shopify Payments, or similar services.
Shipping and logistics companies.
E-commerce platforms, including Shopify.
Technical service providers, web hosting providers, and IT service providers.

All relevant third parties are required to comply with applicable data protection laws and implement appropriate security measures.

Your Rights Under the GDPR

If you are located in the European Union or another jurisdiction where applicable law provides similar rights, you may have the right to:

Access your personal data.
Request correction or deletion of your personal data.
Request restriction of the processing of your data.
Request data portability.
Withdraw your consent at any time where processing is based on consent.
Object to certain processing activities where applicable.
Lodge a complaint with the relevant data protection authority.

To exercise your rights, please contact us at:

📧 auralisesp@use.startmail.com

Security Measures

We implement appropriate technical and organizational measures designed to protect personal data, including:

SSL encryption.
Secure servers and systems.
Restricted access to personal data.
Regular security updates and controls.

However, no system or internet transmission can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses technical, functional, analytical, and marketing cookies to ensure proper website functionality and improve the user experience.

Where required by applicable law, we will request your consent before placing non-essential cookies on your device.

You may manage or disable cookies through your browser settings or, where available, through our cookie preferences tool.

For more information, please refer to our Cookie Policy.

Changes to This Privacy Policy

AURALIS reserves the right to update or modify this Privacy Policy at any time.

Any changes will be published on this page together with the corresponding updated date.

Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us at: